Privacy Policy

Effective Date: September 1, 2025  |  Last Updated: September 1, 2025

This Privacy Policy describes how Sarkar Traders ("we", "our", "us") operating the e-commerce platform Apex Grow (the "Website") collects, uses, and protects the personal information of users in India.

1. Information We Collect

We collect information to provide better services and improve your shopping experience. The categories of information we collect include:

• Personal Information: name, email address, phone number, billing & shipping addresses, and other information you provide while creating an account or placing orders.
• Payment Information: payment details are processed via third-party payment gateways. We do not store full payment card details on our servers.
• Transactional Information: order history, cart contents, delivery preferences and order-related communications.
• Technical & Usage Data: IP address, device type, browser type, operating system, cookies and analytics data.

2. How We Use Your Information

• To process and deliver your orders and provide customer support.
• To send order confirmations, shipping updates, and important notices.
• To send promotional messages and offers (you may opt-out at any time).
• To detect and prevent fraud, abuse or other illegal activity.
• To improve our website, products and services through analytics.

3. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Service Providers: payment processors, logistics and delivery partners, hosting and IT service providers who assist us in operating the Website.
• Legal Authorities: when required by law, regulation or court order.
• Business Transfers: in the event of a merger, acquisition or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, maintain sessions, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure. If you suspect misuse of your account, contact us immediately.

6. Data Retention

We retain your personal information only as long as necessary for the purposes stated here, and to comply with legal, tax or accounting requirements.

7. Your Rights

Under applicable law, you may have the right to access, correct, update or request deletion of your personal data. You can also withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

The Website is not intended for children under 18 years. We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us to request deletion.

9. Links to Other Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review third-party privacy policies before providing personal information.

10. Compliance & Legal

This policy is designed with Indian laws in mind, including the IT Act and related rules. You may also find references to the Digital Personal Data Protection Act (DPDP Act) and other applicable regulations. Compliance with those laws may require additional notices or processes which we will adopt as applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page and update the Last Updated date above. Material changes may be communicated by email or notice on the Website.

Thank you for using Apex Grow. By using our Website you agree to the terms of this Privacy Policy.